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Verizon Refunds

June 24th, 2009 by Mike Vasilinda

Verizon and Altel customers who thought they were receiving free ringtones or other cell phone downloads, only to find they had agreed to a costly contract will now be eligible for a refund.

The refund could come as a credit or cash back depending and will vary from customer to customer. Attorney General Bill McCollum negotiated the refunds as well as a million and a half dollar payment for the state under the unfair and deceptive trade practices act. Mc Collum says the most important part of the settlement is that going forward, the company will make sure future customers know what they are purchasing.

In the future, youre going to see these ads that are on the internet, instead of just saying ‘free ringtones,’ theyre going to say ‘free ringtones with a subscription for $19.99 a month,'” McCollum said. “And its going to have to say that in big, color, bright line so to speak, big enough font so you can see it.

AT&T settled the same charges a year ago, but TMobile and Sprint are still negotiating. Over a four year period, Verizon is believed to have made at least 30 million dollars on the ringtones.

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