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Here in Florida – the state unemployment website has been making it difficult for some out of work Floridians to gain access to benefits.

Jesse Panuccio – Director for the Department of Economic Opportunity says the department has been working to fix the problem. And with holiday’s right around the corner – he says call centers will continue having extended hours to better serve those needing help with the new system.

“When we hear of a problem we try to address it quickly. And again, most people are going through the system without issue,” said Panuccio. “So, we think as we roll into the holiday we think the system will continue to get better and claimants will get paid.”

The new unemployment system replaced the previous one that was around for more than 30 years.