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911 Training

May 1st, 2008 by Mike Vasilinda

Legislation sent to the governor at 11:25 Wednesday night will set up a system for 911 operators to be better trained. The certification is voluntary because of a budget crunch, but could become mandatory in future years. The bill is a reaction to the violent death of North Port mother Denise Amber Lee. She was kidnaped and seen pounding on the window of her killers car by a motorist who called 911. The call was ignored. Representative Carl Domino says he hopes the new legislation will protect others in the future.

You never know a specific example. But certainly the confidence in the dispatchers isnt helped by what happened to Amber Lee, Rep. Carl Domino said. With this kind of training, hopefully it wouldnt have happened and hopefully the professional recognition. These are jobs that are heavily pressure oriented. Theres a lot of stress in them. To the extent people have trained and to the extent that people have done things over and over, they perform better, the stress level goes down. So this should go a long way to preventing the reoccurrence of that situation.

The legislation has been named for the slain woman and is a testament to her husband and family which pursued the bill relentlessly.

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