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State Investigates Price Scanners

December 10th, 2008 by flanews

State investigators recently checked price scanning equipment in 60 stores across the state. Random inspections by Floridas Department of Consumer Services found that most stores are charging customers the right price.

Inspectors scanned 3,000 items at an error rate of just above one percent. While most of the mistakes were in favor of the customer, Consumer Services Spokesman Terry McElroy said there were exceptions.

We found flatware, dinnerware, that scanned 20 dollars above the actually price. So I think the message is, people need to know what they are being charged, said McElroy.

If youve been overcharged call the Department of Consumer Services hotline at 1-800-HELPFLA (800-435-7352).

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